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Alert: Support for IE11 deprecating on July 31, 2020 for Authorization screens - Intuit Developer Community Blog

June 27, 2020 | Intuit Developer Team

Alert: Support for IE11 deprecating on July 31, 2020 for Authorization screens

An important change is coming to browsers when you use OAuth2 for authorizing the QuickBooks Online and/or QuickBooks Payments companies.

This is an extension of the details that were shared on the below blogs previously:

What is happening?

Starting August 1, 2020, we will no longer support the Internet Explorer 11 (IE 11) browser for QuickBooks Online and/or QuickBooks Authorization screens.

As of August 1, 2020, only the browsers listed below will be supported:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Safari 11 or newer (Mac only)

Note: Intuit policy is to support the current browser and the two previous browser versions.

Why is this happening?

IE 11 and older versions do not support the latest features that other browsers provide. As we continue to increase the number of online applications available to QuickBooks customers, we want to make sure we continue to provide the latest browser features for our developers. This allows you, as a developer, to have access to the latest UI experiences, and creates a better experience for our mutual customers.

What will happen if I continue to use an unsupported browser?

You’ll see a message that lets you know you are using an unsupported browser.

Why is this happening now?

We are upgrading our stack to support the latest browsers so as to use their latest features. At this time, IE11 does not support these features, so we are dropping the support for IE11.

Do you need to change your code?

Yes. If you have an app that opens an IE11 browser instance, then you need to make a code change to use another browser.

If you are using an embedded browser control from within a desktop application (for example, the .NET Windows Form Web Browser Control – system.windows.forms.webbrowser) or Java SWT Browser View, then you’ll need to update your code to use the Edge browser. This code will need to be deployed to  your customers prior to the Aug. 1, 2020 deadline so they are using the updated code on Aug. 1,2020. Be sure to verify that your code is using the Edge browser enabled on the machine on which your code is deployed or change your code to use any other browser implementation, and validate against the supported list of browsers shared above.

Need help with updating your embedded browser controls?

Get help on the issue on our developer support forums.

Thank you for helping us to ensure our platform is providing the best experience for all of our customers.


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