Tag: app reviews
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New! Responding to App reviews in the developer portal
With our goal to help developers succeed on our platform, we recently launched an ability to respond to customer reviews for your App, directly from the developer portal. Previously, if you had published an App on Intuit’s App store, you had to log in to the App store to reply to customer reviews for your […]
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How to handle negative reviews – and get more business
Editor’s note: Intuit Developer knows how important online reviews are to your team and your app, but what happens when you get a negative review? What can you do? Here is an article by Jonathan Bill, a ProAdvisor® and owner of SBS Accounting & Advisors, about how to handle those types of reviews. No matter […]
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Review solicitation through Post Interaction Emails
The role of reviews The role of customer reviews is a recurring theme that surfaces every time we talk to QuickBooks® users about considerations that are important when making app purchase decisions. Reviews provide customers with unbiased validation about an app from other users like themselves. This is, in fact, quite consistent with industry research […]
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Obtaining, Tracking and Responding to Reviews of Your App
We know that our customers rely on a wide range of resources when they consider connecting a new app to their QuickBooks. However, one that continues to remain top of mind is App Reviews. Here are three tips for being proactive, informed, and engaged with reviews on your app.